How It Works

A Clear, Proven Process for Every Insurance Restoration Claim

From the first phone call to the final job package, Tekton Claims runs the insurance side of your project so you always know where a claim stands — and what it’s worth.

The Process

Seven Steps From First Contact to Final Job Package

Every claim moves through the same disciplined process, so nothing gets missed and every job is a clear business decision.

Field assessment or documentation photoSwap in your own photo here
1

Schedule a Consultation

We start by learning your business — your trade, your service area, and how you currently handle (or avoid) insurance work. We outline how Tekton Claims plugs in as your insurance department.

2

Claim Review & Strategy

For each project, we review the loss and coverage details and build a strategy for how the claim should be approached before any documentation begins.

3

Field Assessment & Damage Documentation

We guide and support thorough field documentation — photos, measurements, and damage detail — so the claim is backed by a complete, defensible record from day one.

4

Scope Development & Xactimate Estimating

Our team builds a complete scope of work and Xactimate estimate that reflects the actual cost of the repair — not just what an initial adjuster estimate allows for.

5

Supplement Preparation & Adjuster Negotiation

When the insurer’s estimate falls short, we prepare supporting documentation and supplements, and communicate directly with adjusters to negotiate on the claim.

6

Job File Management & Mortgage Coordination

We keep the claim file organized and current, track progress, coordinate mortgage-company payment requirements, and communicate updates to the homeowner.

7

Final Review & Complete Job Package

Before closeout, we conduct a final job review and deliver a complete package showing the approved scope, expected costs, and potential profit on the job.

Working Together

What Stays With You. What Moves to Us.

Tekton Claims handles the insurance side of the project. You stay in control of the build, the crew, and the customer relationship on site.

You Focus On

  • Construction & project execution
  • Crew scheduling & site management
  • On-site customer relationships
  • Business growth & sales

We Handle

  • Claim strategy & documentation
  • Scope, estimating & supplements
  • Adjuster communication & negotiation
  • Job file, tracking & mortgage coordination

See Where Your Next Claim Fits In This Process

Schedule a consultation and we’ll walk through how Tekton Claims would support your next insurance restoration project.