FAQ

Frequently Asked Questions

Answers to the questions contractors ask most often about working with Tekton Claims as their outsourced insurance restoration department.

Tekton Claims works with small and mid-sized residential contractors, including general contractors, roofing contractors, restoration companies, remodelers, and exterior contractors who want to take on insurance restoration work — whether you currently avoid it or already accept it and want stronger support.

No. Supplement writing is one part of what we do, but Tekton Claims functions as a full outsourced insurance restoration department — covering claim strategy, documentation, field assessments, scope development, Xactimate estimating, adjuster communication, job file management, and more.

No prior insurance experience is required. Our team provides contractor guidance throughout the process, so you understand what’s happening on each claim even if insurance work is new to your business.

Depending on the project, our support can include claim review and strategy, damage documentation, field assessments, scope development, Xactimate estimating, supplement preparation, supporting documentation, adjuster communication, negotiation support, job file organization, customer communication, mortgage-company payment coordination, and a final job review.

We currently serve contractors throughout California, with additional states planned as our team grows. Contact us to ask about availability in your area.

Every project we support concludes with a complete job package showing the scope of work, expected costs, and potential profit, so you can make an informed decision before committing your crew.

Our team handles day-to-day communication with insurance adjusters on your behalf, including negotiation support to help defend necessary repair costs, while keeping you informed at each step.

We support clear customer communication throughout the claim so homeowners stay informed and confident. How much of that communication runs through your team versus ours is something we set up together for each relationship.

We coordinate the paperwork and process required by mortgage companies for insurance claim payments, so funds move without unnecessary delay.

Schedule a consultation using the form on our Contact page or by calling us directly. We’ll learn about your business and walk through how Tekton Claims would support your next insurance restoration project.

Still Have Questions?

Schedule a consultation and we’ll walk through exactly how Tekton Claims would work with your business.